Shipping & Returns

 

Delivery times are counted from when we verify the payment of your purchase.

ORDERS AND PRODUCTS

What should I do if I receive a defective item?

Nassf Store only sell items in mint condition. However, if you receive your product with some imperfection, we ask you to contact us by sending a message to the email address nassfstore@gmail.com and we will solve the inconvenience in the shortest possible time.

What should I do if I receive an incorrect product?

If on any occasion, by mistake, you receive a product that you have not purchased, contact us immediately by sending a message to the email address 

nassfstore@gmail.com

Where I can get my order?

You can receive it at the address you choose (home, work, etc.) nationwide. If it is for the Province, you can also tell us that you will pick it up at the Olva Courier agency in your area.

RETURNS & EXCHANGES

Lima:

• • • • • • • • For purchases made inNassf Store Changes may be made during the first seven (7) calendar days after receipt of the product.
              • To make the right to change effective, it is essential that the product or products are in perfect condition, without signs of use, have the original packaging and the documents with which it was delivered (ticket or invoice, delivery guide).
              • Product changes will be subject to existing stock and an evaluation within a maximum period of 7 days. If there is no stock of the product, you can opt for another product of equal value, higher value (assuming the difference), or lower value (there will be no refund or balance in favor).
              • At the time of picking up the product, the packaging must be delivered completely sealed and packed (as it was delivered).
              • The changes do not apply to products purchased in promotion, unless there is a production fault.
              • The change process can only be carried out once. It will not be possible to manage a change in a second instance and the money will not be refunded.
              • Customers who paid an initial shipping cost will not be exposed to another shipping charge in cases of changes and returns (EYE).